WHO WE ARE
NEX is a leading supplier of premium components and accessories for smart devices, including smartphones, tablets, wearables, and cutting-edge electronics. Based in the heart of London, we specialize in high-quality parts, expert repair services, and innovative tech solutions. Our headquarters in Canary Wharf is managed by CEO Emily Carter and supported by a skilled team of engineers, customer service specialists, and logistics experts. Together, we’re committed to delivering unparalleled expertise and service to customers worldwide.
About You
Whether you’re a seasoned tech professional or attempting your first repair, you deserve access to reliable parts, transparent guidance, and affordable solutions. At NEX, we understand the challenges of sourcing genuine components or navigating complex repairs. That’s why we offer comprehensive support—from detailed product compatibility checks to step-by-step troubleshooting. Forget overpriced manufacturer services; we empower you with top-tier parts, DIY resources, or our own repair expertise to get your devices back in action.
WHY WE STAND OUT
The Essentials: Quality, Warranty, Speed, and Support.
We curate only premium-grade components, rigorously tested to meet OEM standards. Every product listing specifies its quality tier, ensuring you know exactly what you’re buying—no compromises. Unlike sellers offering dubious “A/B-grade” parts, we guarantee transparency and reliability.
Our warranties are industry-leading, covering defects and performance issues. For delivery, we partner with trusted carriers like DHL, UPS, and Royal Mail, offering flexible shipping options and free delivery on qualifying orders (check our homepage for current thresholds).
Need help? Our London-based team is here via phone, email, or live chat. Whether you’re troubleshooting a repair, selecting the right part, or exploring advanced solutions, we provide personalized guidance. Dive into our library of tutorials on the NEX Blog or YouTube channel, authored by our expert persona “NEX Tech Guide”—your go-to resource for trusted advice.
Today, NEX collaborates with industry giants like Apple, Google, and Sony, offering genuine parts and pioneering repair solutions. From mastering micro-soldering to expanding our global supply chain, we’re driven by a mission to redefine tech repair—one trusted component at a time.
WHERE ARE WE
50 Essex St, Temple, London WC2R 3JF
Opening Hours
Monday–Friday: 8:30 AM – 6:00 PM
Saturday–Sunday: Closed
UK Bank Holidays: Closed
How We Can Help You
At NEX, excellence is our standard. From our curated inventory to our award-winning support team, we’re here at every step—ensuring your repair experience is seamless, even post-purchase. With over a decade in the industry, we tackle the toughest tech challenges, offering insights you won’t find elsewhere.
Do I Need a Trade Account?
Absolutely not! Whether you’re a hobbyist, corporate client, or first-time DIYer, NEX welcomes everyone. Enjoy lifetime warranties, 24/7 technical guides, and a support team that treats every query with urgency—no membership required.
We Are Trusted
NEX is synonymous with reliability across Europe and beyond. We’re proud to be the preferred supplier for businesses and individuals who refuse to compromise on quality.
